About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers - reaching over 16.4 million employees - in transforming their employee experience.
We are proud to be a Unicorn company - privately valued at over $1 billion - demonstrating strong growth, innovation, and lasting impact in our industry.
Responsibilities
- Act as a key member of the Customer Care team, leveraging your strong development background and expertise in software development, integrations, Enterprise Architecture, security, and specifically, iPaaS tools
- Play a critical role in assisting customers as a product expert with a strategic and development-oriented mindset and high customer-service orientation
- Be responsible for supporting customers with complex integrations, including utilizing iPaaS platforms to connect key production systems like Microsoft, SAP, Workday, Okta, ADP, etc.
- Develop and maintain seamless integrations with other systems and apps, including identity management, SaaS products, and internal systems using iPaaS solutions
- Advise customers on best practices for leveraging Staffbase APIs, SDKs, and iPaaS tools to create custom integrations and plugins that fulfill their use cases
- Provide in-depth technical guidance, develop integration solutions, and create comprehensive documentation for customers, focusing on iPaaS implementations
Requirements
- A degree in Computer Science, Software Engineering, or a related field
- At least 2+ years of previous technical support, development, professional services, or engineering experience
- Outstanding German and English written and verbal communication skills, with the ability to discuss technical customer resources in-depth and explain development and technical concepts
- Excellent presentation skills for presenting business-oriented solutions and advanced technical development concepts
- Experience working directly with Sales and Success teams, Consultants, and System Integrators on development-related tasks
- Strong knowledge of web design with front-end technologies such as HTML/CSS/JavaScript
- Broad knowledge of web development and programming languages like TypeScript, Java, PHP, Node.js, etc.
- Experience with common development frameworks like Bootstrap, React, Express.js, etc.
- Significant experience with common concepts/integrations of enterprise-grade technologies, like Single Sign-on, Active Directory, SAML, OIDC, SCIM, APIs
Benefits
- Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
- Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
- Support - we're offering a company pension scheme
- Volunteers Day - you'll get one day off per year for supporting a social project