About the Company
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Responsibilities
- Interpret complex data sets to identify significant trends, patterns, and anomalies, translating these into clear, concise, and impactful insights that support informed decision-making for business partners and senior leadership
- Leverage data to derive customer behavioral insights, informing and driving effective targeting, segmentation, and engagement strategies across digital channels
- Design, develop, and maintain comprehensive reporting systems, dashboards, and analytical tools to track key performance indicators (KPIs) and metrics aligned with the organization's strategic goals and objectives
- Lead initiatives to rationalize, enhance, transform, and automate existing reports, ensuring efficiency, accuracy, and scalability to meet evolving business needs
- Conduct in-depth data analysis to identify key performance indicators (KPIs), trends, patterns, and anomalies within banking data (e.g., customer behavior, transaction data, risk metrics)
- Utilize statistical methods and analytical tools to extract meaningful insights from large and complex datasets
- Develop and maintain analytical reports, interactive dashboards, and visualizations to communicate key findings and support data-driven decision-making for various business units
- Collaborate with data scientists and data engineers to ensure data quality, accessibility, and the development of robust analytical models
- Perform root cause analysis for performance variances and provide recommendations for improvement
- Collaborate effectively with cross-functional teams, both local and international, to ensure the accurate and timely delivery of reports and analytical solutions
- Lead analytical projects from conception to completion, ensuring high-quality deliverables
- Mentor junior analysts, fostering skill development and contributing to overall team capability
- Ensure data accuracy, integrity, and consistency by adhering to established data governance frameworks, standard control procedures, and Citi's stringent Risk and Control guidelines
Requirements
- Minimum of 3+ years of progressive experience in data analysis, business intelligence, or MIS reporting, preferably within the financial services or banking industry
- Proven experience working with Big Data ecosystems, including technologies such as Hive, Hadoop, Spark (with strong proficiency in Python)
- Experience with cloud-based data management platforms and services
- Demonstrated expertise in leveraging digital channels, marketing strategies, and tools for audience engagement
- Hands-on experience with web analytics platforms like Google Analytics or Adobe Analytics for tracking website traffic, funnel performance, and customer journey analysis
- Prior experience in leading projects and mentoring analytical teams
- Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Statistics, Finance, or a related quantitative field
Benefits
- Competitive salary and bonus structure
- Comprehensive health insurance coverage
- Generous retirement plan contributions
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment
- Work-life balance initiatives
- Employee resource groups and community engagement opportunities
Required Skills
- SQL
- Python
- Tableau
- Microsoft Power BI
- Hadoop
- Hive
- Spark
Nice-to-Have Skills
- SAS
- PySpark
- Pandas
- Google Analytics
- Adobe Analytics
- Qlikview
Remote Type
onsite
Experience Level
mid
Job Type
vollzeit
Languages
English