About the Company
Carrier Global Corporation is a global leader in intelligent climate and energy solutions. From the beginning, they have led in inventing new technologies and entire new industries. Today, they continue to lead because they have a world-class, diverse workforce that puts the customer at the center of everything they do.
About the Role
As a Data Center Delivery Assurance Specialist, you will play a critical role in ensuring material readiness and supplier performance for complex, Engineer-to-Order (ETO) programs, particularly within data center environments. You will partner closely with suppliers, procurement, engineering, and manufacturing teams to mitigate risk, improve delivery performance, and enable seamless execution of customer-critical projects.
Your work will directly impact on-time delivery, service levels, and customer satisfaction by ensuring the right materials are available at the right time - despite high complexity and fast-paced conditions.
Key Responsibilities
- Driving delivery assurance across all critical suppliers through daily and weekly follow-ups, escalations, recovery planning, and supplier engagement
- Partnering with suppliers to monitor and improve performance, including lead-time adherence, on-time delivery (OTD), recovery actions, and service levels
- Performing risk recovery activities for materials at risk, including expedites, reschedules, and on-site supplier support when required
- Calculating and consolidating Data Center ETO material and carrier requirements based on engineering releases, planned demand, and vendor capabilities
- Developing and maintaining manufacturing and demand plans by vendor, ensuring clear and accurate communication of future requirements
- Manually creating requirements for temporary BOMs and non-standard material structures used in ETO programs
- Supporting pre-buy strategies by evaluating forecast needs, risk windows, and supplier lead-time exposure
- Collaborating closely with Procurement to assess supplier capacity, identify constraints early, and drive corrective actions
- Supporting long-term planning by aligning supplier capacity with projected ETO and production demand
Requirements
- Bachelor's degree in Supply Chain Management, Business, Engineering, or equivalent experience
- 5+ years of experience in Materials Management, Supplier Management, Procurement, Planning, or Delivery Assurance roles
- Advanced English communication skills
- Advanced proficiency in ERP/MRP systems (SAP or Oracle preferred) and Microsoft Excel
- Strong knowledge of supply chain fundamentals, supplier capacity planning, and manufacturing processes
- Valid visa
Nice to Have
- Experience working in Engineer-to-Order (ETO) environments
- Experience managing complex BOMs or high-mix / low-volume operations
- Excellent supplier engagement, communication, and problem-solving skills
Benefits
- Health insurance
- Professional development opportunities