About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Responsibilities
- Conduct all day-to-day operations for the Data Center
- Installation of racks/enclosures and preparation of equipment to be installed
- Update cable management system as changes are made to data center cable plant
- Update asset management system as equipment is added and removed from the data center
- Define tasks for each project and work with all Tech and Prod teams to meet project timelines
- Provide information to assist with Data Center capacity planning for space and power
- Handle all vendor resources to complete tasks as defined in SOWs
- Maintain relationship with providers to ensure day-to-day operational success
- Research new Data Center infrastructure equipment advancements and recommend changes
- Conduct all audits as required by company policies
- Coordinate with the onsite delivery and shipping of all equipment
Requirements
- Bachelors degree preferred or equivalent and relevant work experience
- 5+ years experience with Data Centers managing hardware assets
- Project management approach with the ability to handle tasks in short timeframes
- Excellent communication skills, both verbal and written in English
- Extensive experience with rack and stack of server and network equipment installations
- Solid day-to-day experience working in large, fast-paced heterogeneous environments, critical production data centers and co-location environments
- Solid experience working with teams of onsite infrastructure build out engineers and vendors
- Experience with a large variety of different vendor hardware such as servers, storage, and network equipment
- Familiar with the processes of pulling, terminating and testing copper and fiber network cabling
- Experience in contributing to detailed project plans for programs involving multi-functional teams and complex requirements
- Ability to multitask and manage numerous projects
- Demonstrated ability to coordinate issue resolution across departmental teams and global teams within multiple time zones
- Coordinating vendors, scheduling RMAs and on-site repairs as needed
- Experience with Asset Management systems
- Solid understanding of disaster recovery and business continuance methodology
- Strong sense of methodology, process, and metrics including familiarity with Agile and Scrum methodologies
Benefits
- Limitless opportunities for growth and development
- Competitive compensation and benefits package
- Supportive and inclusive work culture
- Access to the latest technologies and tools
- Opportunities to travel and work with global teams
- Comprehensive training and onboarding program