IT Business Analyst - Software Solution Osapiens (m/f/d)
As an IT Business Analyst - Software Solution Osapiens, you will support the implementation of innovative solutions for maintenance and field service operations. You'll collaborate with customers and internal teams throughout the project lifecycle, from requirements gathering to system configuration and post-launch support, ensuring smooth adoption and customer satisfaction.
Responsibilities
- Assisting in IT projects, ensuring deliverables align with business goals and timelines
- Analyzing functional and technical requirements and translating them into clear, structured specifications
- Evaluating implementation effort, timelines, dependencies, and cost-related aspects of system enhancements and integrations
- Preparing decision-relevant documentation to support prioritization and implementation planning
- Coordinating with internal IT teams, external partners, and developers to ensure aligned and efficient implementation
- Configuring systems based on customer needs and supporting custom developments
- Participating in testing phases (integration testing and UAT) to ensure system readiness before go-live
- Providing guidance during go-live and supporting post-implementation stabilization
Requirements
- Bachelor's degree in Business Informatics, IT, or a related field, or equivalent practical experience
- Experience in IT consulting, application consulting, or IT project environments
- Basic understanding of maintenance and field service processes
- Knowledge of SAP PM, CS, and MM, with a solid understanding of SAP system landscapes
- Ability to understand technical complexity and assess implementation implications
- Experience in translating requirements into actionable and decision-ready documentation
- Strong communication skills and the ability to coordinate and align multiple stakeholders
- Structured, analytical working style with a high sense of responsibility
- Familiarity with agile methodologies is an advantage
- Very good communication skills in English (written and spoken)
Benefits
- Contribute to a sustainable future with our #GreenerFuture initiative
- Flexible work-life balance with flexible working hours and up to 8 days of remote work per month
- Support for sustainable mobility with an 80% subsidy for the Germany ticket and €15 for bike leasing
- Secure your future with our company pension plan and the option for disability insurance
- Prioritize your health with health days, company sports, office yoga, and free support from the pme family service
- Enjoy 30 days of vacation per year plus the 24th and 31st of December off
- Be part of an international and collegial company culture with over 10,000 employees from 95 nations