Company Description
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Job Description
The Netcracker OSS Developer / Configurator is responsible for the configuration, customization, and implementation of Netcracker OSS solutions supporting network operations and service lifecycle management. This role focuses on core OSS domains including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance.
Responsibilities
- Configure and customize Netcracker OSS modules including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance
- Develop workflows, adapters, rules, and orchestration logic to support service activation and lifecycle management
- Implement service models, resource models, and network topology configurations
- Configure event correlation, alarm rules, and monitoring thresholds
- Customize dashboards, reports, and operational views for NOC and service operations teams
- Design and implement integrations between Netcracker OSS and network elements, EMS/NMS platforms, BSS systems, and third-party monitoring tools
- Support provisioning flows across multi-technology environments
- Implement automation scripts and orchestration logic to reduce manual intervention
- Support northbound and southbound interface configuration and troubleshooting
- Participate in solution design and technical impact assessments
- Perform unit testing and support system, integration, and user acceptance testing
- Troubleshoot issues related to inventory inconsistencies, provisioning failures, alarm storms, and performance degradation
- Support production deployments and provide post-go-live stabilization support
- Maintain configuration and technical documentation
Requirements
- Bachelors degree in Computer Science, Telecommunications, Engineering, or related field
- 3+ years of hands-on experience working with Netcracker OSS modules
- Demonstrated experience with Network Inventory modeling, Service Provisioning workflows, Fault and alarm management configuration, Performance metrics collection and threshold management, Configuration management processes, and Service assurance and SLA monitoring
- Strong understanding of telecom network technologies (IP, MPLS, Ethernet, GPON, LTE/5G, etc.)
- Experience with Java-based customization within Netcracker
- Strong SQL and database skills (Oracle preferred)
- Experience with Linux/Unix environments
- Familiarity with SNMP, TL1, REST/SOAP APIs, and messaging frameworks
Nice-to-Have
- Experience with large-scale telecom OSS transformation programs
- Knowledge of TM Forum frameworks (eTOM, SID)
- Understanding of FCAPS model and ITIL processes
- Experience with network modeling and topology design
- Exposure to microservices architectures and cloud-based OSS deployments
- Experience working in Agile delivery models
Benefits
- Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
- Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
- Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
- Hybrid work and flexible working hours, employee assistance programme
- Global internal wellbeing programme, access to wellbeing apps
- Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations