Company Description
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the worlds most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and monday.com.
Responsibilities
- Collaborate with Account Managers and Sales to develop strategic and technical sales opportunities
- Attend and support sales calls from a technical solution architect perspective to advance qualified opportunities
- Use consultative techniques to conduct in-depth technical discovery with potential new and existing customers
- Work with account managers and sales to develop Problem Statements for typical engagements and craft solutions for qualified opportunities
- Engage with communities and gain deep knowledge in at least one of the key Adaptavist practices - Cloud, ITSM, DevOps, Agile, and Work Management
- Drive client retention by developing and maintaining trusted advisor status through high-level business conversations
- Assist The Adaptavist Group stakeholders in developing a range of technical solutions and packages that will address customer needs
- Coordinate with various colleagues on customer solution proposal development
Requirements
- Broad knowledge of current and emerging practices in the digital workplace
- Deep knowledge of Atlassian technologies and solutions
- Proven experience in delivering client-focused solutions
- Strong consultation skills
- Ability to address unidentified, underlying and long-term customer needs and services in addition to specific service requests
- Proficient communicator in both written and oral presentations using appropriate clear communication skills
- Fluent in both English and German (written and communication)
Benefits
- Generous holiday (PTO) allowance
- Flexible working hours
- MacBooks provided to all employees
- Additional support for fully remote workers to set up their home offices
- Exceptional Time Away Policy including 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs