CEVA Logistics is a global supply chain solutions provider with a presence in over 170 countries and more than 110,000 employees. The company values its diverse, global team and aims to foster an environment that promotes personal growth, innovation, and continuous improvement.
Your Role
As a Supply Chain Operations Specialist IV, you will be responsible for providing exceptional operational support in the supply chain environment. This includes managing customer relationships, interfacing with carriers, maintaining data accuracy, and assisting with reporting and quoting.
Responsibilities
- Develop working relationships with internal and external customers
- Address various customer questions and concerns regarding shipments, billing, status, and services
- Interface with airlines, shipping, truck, and related carriers to understand requirements and track shipments
- Manage various documents for accuracy and update operational/customer data in software systems
- Track orders and shipments, create and process invoices, and assist with tracing as needed
- Assist with running and summarizing operational reports and details
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office, internet, and job-specific software applications
- Ability to utilize databases and systems to review and verify documentation and information
- Capability to prepare basic reports, queries, and operational information
- Understanding of providers, carriers, and services in related supply chain environments
- Ability to communicate potential concerns or delays
Benefits
- Competitive Paid Time Off
- 401(k) with company match
- Health insurance and employee benefits platform
- Tuition reimbursement program