About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
What You'll Be Doing
- Responsible for engaging with the largest and most strategic customers to assess and design the technical rollout and launch plan for Staffbase
- Act as a key member of the Consulting team with a technical background and competencies in development, integration, solution architecture, and security
- Conduct detailed technical discovery workshops and assess structural and business functions with security requirements while translating these findings into a foundational Staffbase solution built for scale and flexibility
- Advise on integration implementations, including broadly used systems like Microsoft, SAP, Workday, Okta, ADP, etc.
- Collaborating with Technical Specialists to customize client applications and meet their Corporate Identity (CI)
- Guide customers on how to best leverage Staffbase APIs and Software Development Kits (SDKs) to fulfill their use cases
- Facilitating customer-facing workshops with the customer technical team and develop a technical deployment plan
- Ensuring flawless integration with other systems and apps, including identity management, other SaaS products, and internal systems
- Assisting in the secure setup of the customers Staffbase environment based on governance and technical requirements
- Together with the customer, you identify and remove technical roadblocks for an organization-wide rollout of the Staffbase platform
- Presenting detailed technical information and benefits of the Staffbase platform to a wide array of stakeholders on the customers side, including a line of business managers, developers, technical architects, and executives
- Managing your technical projects right from inception to completion
- Fostering close connection with Product teams to advocate for customer and team needs
- Contributing to the creation and maintenance of internal and external documentation to support colleagues and customers
What You Need To Be Successful
- Strong motivation for working strategically with clients and driving meaningful outcomes
- Outstanding written and verbal communication skills, with the ability to go a mile deep with technical customer resources or to explain the most basic capabilities to a business user
- Excellent presentation skills for presenting both business-oriented solutions and advanced technical concepts
- Ability to understand technical concepts quickly and effectively communicate them to a non-technical audience
- Good knowledge of web development, preferably knowledge of HTML/CSS and at least one programming language like JavaScript, Java, PHP, or Node.JS
- Comfortable using the command line or application logs to narrow down issues with technical integrations
- Experience leading and crafting technical projects, engaging with, and motivating change across multiple levels of IT executives and organizations
- Experience working directly with Sales and Success teams, Consultants, and System Integrators
- At least 2-3 years of previous development, consulting, professional services, or sales engineering experience
- Ability to prioritize and manage time - Technical projects often have fixed deadlines that cannot be averted
- Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
- Knowledge about security and compliance topics in a SaaS environment is a plus
What You'll Get
- Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
- Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Support - we're offering a company pension scheme
- Volunteers Day - you'll get one day off per year for supporting a social project