Last Line of Defense SAP Basis Senior Consultant

Information Technology

Last Line of Defense SAP Basis Senior Consultant

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Responsibilities

• Respond, troubleshoot and resolve alerts and incidents
• Being an escalation point, on LLD Level (Last Line of defense), for productive issues
• Follow change management processes during service request execution
• Seek opportunities to streamline standard operating procedures through automation
• Operate effectively in a global 24x7 International team

Requirements

• Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management
• Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)
• Experience in at least one non-NetWeaver technology: BOBJ, SAP Convergent Charging/Mediation, OpenText, HANA XSA
• Strong capabilities in technical documentation
• Capacity to continuously acquire new knowledge in an independent and proactive way
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Strong customer service focus
• Very good English language skills

Benefits

• Competitive compensation and benefits package
• Opportunities for career development and growth
• Collaborative and inclusive work environment
• Flexible work arrangements
• Employee wellbeing initiatives