Your mission
As a Senior Forward Deployed Engineer (f/m/d) at Parloa, you'll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world. Your mission: lead end-to-end deployment projects from an engineering perspective - not just implementing what exists, but engineering what's required to make it succeed at enterprise scale.
In this role you will
- Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa's deployments inside large, complex enterprise environments
- Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
- Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
- Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
- Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
- Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
- Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
- Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success
- Shape the product: Act as the feedback loop between the field and our core engineering teams - turning deployment learnings into platform evolution
- Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value
What you bring to the table
- 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
- Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
- Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
- Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
- A builder's mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
- Degree in Computer Science, Engineering, or related technical field
- Strong plus: Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)
What's in it for you
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
- Competitive compensation and equity package
- Flexible working hours, 28 vacation days and workation opportunities
- Access to a training and development budget for continuous professional growth
- Regular team events, game nights, and other social activities
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks