Sr. Manager - Software Engineering - IAM

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Your Impact

Platform Ownership

Drive the strategy and execution for the Authentication Platform, ensuring these foundational services scale horizontally across diverse substrates.

Protocol Mastery

Provide technical leadership across a diverse protocol stack, from Kerberos and LDAP to modern WebAuthn/FIDO2 and TOTP implementations.

Mission-Critical Availability

Guarantee the reliability of services that are 'tier 0' dependencies for the entire company, targeting 4 or more 9s of availability.

Security Advocacy

Partner with security architects to implement Zero Trust principles, ensuring the platform enforces strict adherence to least privilege and robust identity verification.

Talent Development

Lead and mentor a team of senior software engineers, fostering a culture of high-quality code, rigorous testing, and operational excellence in a DevOps/Service Ownership model.

Minimum Requirements

• Minimum 13 years of Software Engineering experience, with 3-5 years of leadership experience in high-pressure, infrastructure-centric environments.
• Proven expertise in Kerberos and identity protocols (SAML, OIDC, LDAP).
• Experience managing systems with massive throughput and high availability requirements in Public Cloud (AWS/GCP) or hybrid environments.
• Familiarity with Java, Go, or C#, and experience with container orchestration (Kubernetes) and modern CI/CD pipelines.
• A track record of hiring and growing senior engineering talent and managing multi-functional stakeholders in a global environment.
• Experience running Scrum/Agile processes with a heavy emphasis on security-first development and automated testing.

Preferred Requirements

• Experience building or maintaining enterprise-grade Identity Providers (IdP) or Multi-Factor Authentication (MFA) platforms.
• Understanding of hardware security modules (HSMs), PKI, and secure credential storage.
• Knowledge of how authentication systems meet PCI, SOC2, or HIPAA requirements.
• Experience managing on-call rotations for high-visibility production services.